Commission Information & Condition of Sale Interested in having us create your next creation? First we will need to go over some information... - 1) Preparation - 2) Contacting Us - 3) Measuring - 4) Payments - 5) Shipping
Note: An order with Roofur.com constitutes a binding contract. The purchaser/commissioner must be 18 years of age or older.

Preparation

First, to be able to successfully create what you want we will need concept art to start, also known as your character reference sheet. Depending on how detailed you want your character the concept art should match exactly what you are looking for. Example shown of an ideal reference sheet to the right (Art done by Pawzer Studios at http://www.pawzerstudios.com/) Good character reference sheets usually contains of a front shot of your character, a side or angled shot showing the side and back, a back shot, and then details that are hard to get in the overall image (hand or feet gloves/paws, tail, head, etc.) Just make sure any details you are looking for in your character are clearly captured in your concept art.

Contacting Us

Next step once you know what you want created you will need to contact us, which can be done on our Contact Page. Also if you have your reference sheet available you can upload it straight to us.

Also a neat addition to keeping up to date with the progress of your commission (as well as sharing information back and forth) we can share your folder with you via Dropbox, live, on any computer or mobile device, that way you have instant access the minute we upload. Join today by Clicking Here to enroll (completely free!), and also be sure to notify us with your email address so we can add you.

Measuring

Second most important step, we take in measurements through the use of our custom measuring chart (please look below). We also accept duck taped dummies (DTD) if you are more comfortable. We also do measurements at conventions that we can attend, so please feel free to ask and we will schedule a visit.

For commissions that will not start immediately, we recommend you sending your measurements (or DTD) one month before the start date, that way the suit will be made to your current physical proportion. Once the commission is fully complete we guarantee fit up to sixty (60) days. If an adjustment is needed within that time frame let us know what needs to be corrected and go ahead and ship the body suit back; we will cover the cost to ship it back to you only on the first incident. After the sixty (60) days is met (even if we are holding your suit waiting for final payment) we will not be able to guarantee fit and will charge a service fee depending on the work needed.

Click Here to Print Measurements

Payments

To get you on the queue we will need 35% down deposit to start (non-refundable, goes towards the total). Once the down deposit is met we will then be able to issue you a start date of your commission. Depending on how complex the order is, normally will take between 2 to 3 weeks to complete. Payments are available for items totaling over $400, no interest is applied. Monthly payment plans are available upon request. A monthly payment is based off the total suit cost and time to completion. Example: If the total for a complete fursuit was $1,500 and could be completed in 6 months, the down deposit (35%) would be $525, and each month after the deposit month would be $195/mo. Full payment can be made as well anytime you choose so. Once the commission is complete and full payment is NOT made we will continue to hold the commission up to six (6) months (any guarantee dates start on the completion date.... example of a guarantee: body suit measurements). At the end of the 6th month we will get in contact to arrange for final payment, but if arrangement cannot be met then the commission will be forfeited and sold to recoup loss at our discretion. We currently accept PayPal (VISA, Mastercard, Discover, Bank drafts), personal / business checks, and money orders. Georgia residents will be asked to add 7% sales tax to total purchase. Once final agreements are made on your commission you will be sent access to your account where you can make payments, update your personal information, view current order(s) / payment(s) as well as updating your measurement file.

For ease of managing all your information about your commission we will also give you access to our invoicing system where you can check up on your commission status, update your personal information, and make payments instantly anytime you choose. Your invoice can also be saved as a PDF or printed, as well as with your payment history.

Shipping

Shipping depends on the commission. Once completed, the amount of shipment is then calculated and added to the total purchase. Depending on item size (as well as your shipping preferences) we will either ship USPS or UPS Ground. We will ship internationally as well, please message us for further information. International Customers are responsible for all associated customs, fees, and taxes. Customs forms will be filled out properly and legally.

If you are located around Georgia-US and would like to pick up your commission please let us know and we will schedule a date.

Once final payment is made (and commission is complete) your item(s) will be shipped out ASAP.